VoltFax

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Getting Started

  • Welcome to VoltFax
  • What is Online Faxing?
  • How VoltFax Works
  • Create Your VoltFax Account
  • Verify Your Email Address
  • Log In to Your Account
  • Take a Product Tour
  • Supported Browsers
  • System Requirements

Sending Faxes

  • Send Your First Fax
  • Upload Documents
  • Supported File Types
  • Maximum File Size & Page Limits
  • Add a Cover Page
  • Send to Multiple Recipients
  • International Faxing
  • Schedule a Fax
  • Cancel a Pending Fax
  • Resend a Failed Fax
  • Understanding Delivery Status
  • Delivery Confirmations Explained

Receiving Faxes

  • How Receiving Faxes Works
  • View Incoming Faxes
  • Download Received Faxes
  • Forward Received Faxes
  • Delete Received Faxes
  • Organize Incoming Faxes
  • Receive Notifications
  • Why Didn't I Receive a Fax?
  • Troubleshooting Email-to-Fax

Email-to-Fax

  • Send a Fax from Email
  • Email Formatting Requirements
  • Attachments & Supported File Types
  • Multiple Attachments
  • Multiple Recipients
  • Common Email-to-Fax Errors
  • Troubleshooting Email-to-Fax

Fax-to-Email

  • Enable Fax-to-Email
  • Customize Email Notifications
  • Forward Incoming Faxes Automatically
  • Troubleshooting Fax-to-Email

Fax Numbers

  • Get a Local Fax Number
  • Get a Toll-Free Fax Number
  • Search Available Numbers
  • Change Your Fax Number
  • Port Your Existing Fax Number
  • Release a Fax Number
  • Fax Number Availability

Team & Shared Inbox

  • Invite Team Members
  • User Roles & Permissions
  • Shared Team Inbox
  • Assign Faxes
  • Remove Team Members
  • Audit Activity
  • Best Practices for Teams

Security & Compliance

  • Security Overview
  • Encryption Explained
  • Multi-Factor Authentication (MFA)
  • Password Requirements
  • Account Recovery
  • Audit Logs
  • Data Retention
  • Delete Stored Faxes
  • HIPAA Overview
  • Business Associate Agreements (BAA)
  • SOC 2 Roadmap
  • GDPR Overview
  • California Privacy Rights
  • Report a Security Vulnerability

Billing & Subscriptions

  • Available Plans
  • Upgrade Your Plan
  • Downgrade Your Plan
  • Cancel Your Subscription
  • Billing Cycle Explained
  • Payment Methods
  • View & Download Invoices
  • Update Your Credit Card
  • Failed Payments
  • Refund Policy
  • Taxes & VAT

Account Management

  • Update Your Profile
  • Change Your Password
  • Enable MFA
  • Delete Your Account
  • Manage Email Notifications
  • Manage Connected Devices
  • Session Management

Storage & Document Management

  • Cloud Storage Overview
  • Download Multiple Faxes
  • Search Your Fax History
  • Archive Faxes
  • Delete Faxes
  • Storage Limits
  • Retention Policies

Delivery Status & Reports

  • Fax Status Meanings
  • Delivery Reports
  • Failed Faxes
  • Busy Signal Errors
  • Invalid Number Errors
  • Partial Transmission
  • Transmission Logs

Featured Articles

Popular Articles
  • Welcome to VoltFax
  • What is Online Faxing?
  • How VoltFax Works
  • Create Your VoltFax Account
  • Verify Your Email Address
Newest Articles
  • Transmission Logs
  • Partial Transmission
  • Invalid Number Errors
  • Busy Signal Errors
  • Failed Faxes
Recently Updated Articles
  • Transmission Logs
  • Partial Transmission
  • Invalid Number Errors
  • Busy Signal Errors
  • Failed Faxes

Frequently Asked Questions

Do I need a fax machine?

No. VoltFax works entirely online, so you can send and receive faxes from your browser, email, or phone without any fax hardware.

Can I keep my existing fax number?

Yes. You can port your existing fax number to VoltFax during setup. Porting times may vary depending on your current provider.

Can I send faxes from my phone?

Yes. VoltFax works on mobile browsers, allowing you to send, receive, and manage faxes from your phone or tablet.

What file types are supported?

VoltFax supports common document and image formats including: PDF, DOC / DOCX, JPG / JPEG, PNG, and TIFF. Additional file formats may be added over time.

How quickly are faxes delivered?

Most faxes are delivered within minutes, though delivery speed can vary depending on the recipient’s fax provider and line availability.

Can multiple users share an inbox?

Yes. Business plans support shared inboxes so teams can collaborate and manage incoming faxes together.

Is VoltFax secure?

Yes. VoltFax uses encrypted connections and secure cloud infrastructure to help protect your documents and account access.

Can I cancel my plan anytime?

Yes. You can upgrade, downgrade, or cancel your subscription at any time from your billing settings.

VoltFax

VoltFax™

Send & Receive Faxes Online Without a Fax Machine

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  • Privacy Policy
  • Cookie Policy
  • Acceptable Use Policy
  • Service Limitations
  • Security Overview
  • HIPAA Terms

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VoltFax™ is a trademark of BWN Ventures, LLC