Retention Policies

Retention policies determine how long fax documents remain available within your VoltFax account.

Why Retention Matters

Document retention helps organizations:

• Meet legal or regulatory requirements
• Preserve important business records
• Manage storage efficiently
• Maintain organized document archives

Managing Retention

Depending on your subscription and available features, you may be able to:

• Configure document retention periods
• Archive documents
• Delete documents manually
• Apply organization-wide retention settings

Customer Responsibility

Each organization is responsible for establishing retention policies that meet its own legal, regulatory, and operational requirements.

Important

Deleting a fax may permanently remove it from your account. Before deleting documents, ensure they are no longer needed and that doing so complies with your organization’s retention policies.