Transmission Logs

Transmission logs provide a detailed history of your fax activity and can assist with troubleshooting and recordkeeping.

Viewing Transmission Logs

1. Sign in to your VoltFax account.
2. Open Fax History.
3. Select the fax you want to review.
4. View the available transmission details.

Log Information

Depending on your account and available features, transmission logs may include:

• Date and time
• Sender
• Recipient
• Fax status
• Number of pages
• Transmission duration
• Delivery result
• Error messages, if applicable

When to Use Transmission Logs

Transmission logs can help you:

• Confirm fax activity
• Investigate delivery issues
• Troubleshoot failed transmissions
• Maintain internal records
• Support compliance or audit requirements

If you’re contacting VoltFax Support about a transmission issue, providing the transmission date, recipient fax number, and any available error information can help us investigate more efficiently.