How Can We Help?
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Getting Started
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Sending Faxes
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Receiving Faxes
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Email-to-Fax
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Fax-to-Email
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Fax Numbers
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Team & Shared Inbox
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Security & Compliance
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Billing & Subscriptions
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Account Management
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Storage & Document Management
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Delivery Status & Reports
With VoltFax, incoming faxes are received securely over the internet and delivered directly to your account—no fax machine or phone line required.
Receiving a Fax
When someone sends a fax to your assigned VoltFax fax number:
- The fax is received by the VoltFax platform.
- The transmission is processed and converted into a digital document.
- The fax is securely stored in your account.
- You receive a notification (if enabled).
- You can view, download, forward, or delete the fax at any time.
Access Your Faxes
You can access your incoming faxes from your Inbox using any supported web browser after signing in to your VoltFax account.
Security
Incoming faxes are protected using industry-standard encryption during transmission and while stored within VoltFax. For additional protection, we recommend enabling multi-factor authentication (MFA) on your account.
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